How do I fix placement that doesn’t sync with issue that states ID # is already in use?
If your issues log states below. Proceed to next steps to correct.
- Go to Prism and type the ID we found in above error. As you can see it pulls up a different person. Click on that employee.
- You would click on the work tab in file in Prism. You need to update the employee # and clock # in Prism with correct Bullhorn ID for that person. In this example you will look up Keaira (name Prism pulled up) and I updated that file with her Bullhorn ID#1508765. Then click save.
- Once you have that file updated, then you can go back to original placement (Emily) and mark placement ready to sync again. Then you should be all set.
